unhappy and disappointed customer

Item: Dion Wired
Rating: 2
Author: rebeca M

I went to dion wire shop in Rustenburg on the 18/10/15 to buy a tv. I specifically needed 3D , smart tv . I was assisted by Tshogi who assured me that she is selling me a 60\ 3D smart tv with R13000 for me it was a bargain since I have travelled more than 200 km to buy a tv . Before I even paid for the tv I have asked her twice are u sure the tv is 3D smart she said yes

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Replies (1)

Dion Wired's replyOfficial

19 Oct 2015, 12:51

Hello matshupa1,

We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.

We confirm that management contacted you and that you will go to Mafikeng to purchase the TV in question.

We thank you for your support and look forward having you in the store soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Dion Wired's reply19 Oct 2015, 12:51

Official