vM
vijay M

1 reviews | Active since May 2010

24 Apr 2015, 16:32

Unclear advert - blue monday deals

Dear Dion, Good day, let me start with a topic regarding my recent purchase of Nikon D3300 camera.<br> I wanted to buy came on blue monday deals, but the advert wasnt clear regarding the lens that i am getting there so i have called to your call center requested for more information before i buy, unfortunately the lady was also not sure because of the lack of info that's available on that page so she told me that she will contact the buyer and come back to me, i waited for a while and then bought a camera, yesterday it delivered successfully but the sad part is that the camera came with both DX lens which I didn't expect and didn't receive any call back from that consultant, so now i am confused what to do as i was expecting at least one VR lens instead both DX, please let me know what to do now with this box opened now.... I hadn't expected this service from a call center or from your advert being unclear... your support will be highly appreciated in regards.

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Replies (1)
Dion Wired
Dion Wired's reply24 Apr 2015, 16:47
Official
Hello mucharla,

We acknowledge receipt of your complaint and apologize for any inconvenience caused.

We referred the matter to the Online Team who will contact you to discuss this matter. You can also contact them on ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73