1 reviews | Active since Oct 2015
Unacceptable service
Dear Sir/Ma'am,
We placed an order on 23 November 2017 - order number is # ********** 19. My husband was contacted on the week of the 27th November 2017 by the courier company advising that they would be delivering. However we did not receive delivery or a phone call.
We have tried the call centre numerous times and it goes unanswered every time.
The service is absolutely unacceptable.
We will appreciate a response as to when we can expect delivery.
Regards, Samantha
We acknowledge receipt of your complaint with reference ***8 and apologise for any inconvenience caused.
We referred the matter to ONLINE Management who will contact you to discuss this matter.
Regards.
ONLINE TEAM
tel: ***
***
Best regards,
We acknowledge receipt of your complaint with reference ***8 and apologise for any inconvenience caused.
We referred the matter to ONLINE Management who will contact you to discuss this matter.
Regards.
ONLINE TEAM
tel: ***
***
Best regards,