Unacceptable

<p>This is an open letter to DionWired</p> <p>I am absolutely disgusted in your service and at the fact that you sell your customers defective products I mean 2 brand new external hard drives in less than 5 months???</p> <p>So some details into this whole issue...</p> <p>1stly my seagate 1TB hard drive ended up crashing causing me to lose all my work photos music and everything else that was on it...</p> <p>2nd I brought back the defective hard drive to be replaced and you gave me a Western digital one because you had no stock of the seagate ones I had purchased initially</p> <p>3rd and most annoying problem... the Western digital drive fails and I bring it back on my guarantee and you refuse to replace it because of some stupid policy that the drive has to be checked before it can be replaced...</p> <p>My question is why wasn't I given my money back and why was I not told that this was the policy that I now had to follow!!! If I had known this I wouldn't have taken the WD drive cause I know you guys have a history with broken appliances being sold... I mean there hasn't been a single time where I've visited the shop and there wasn't a person busy screaming at the unhelpful staff behind the counter...</p> <p>I paid good money for this hard drive and now 2 weeks after taking it in you have no idea what's going on with it and you drop the phone on me!!!</p> <p>Absolute ******* I will never ever buy anything or refer a friend to you guys ever again!!! Incredible *******ion even puts you guys to shame!!!</p>