TD
Tasneem D
1 reviews | Active since Mar 2009
20 Sept 2015, 11:52
Unable to assist
I received a gift that was not suitable. I went to exchange it for something I needed. I was unable to because I didn't have a reciept. I didn't want a refund I wanted to exchange it. Dion wired offers the most pathetic customer service. This is not the first time. I am extremely unhappy.
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Replies (1)
Dion Wired's replyOfficial
20 Sept 2015, 12:46Hello tas5505,
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Dion Wired Boksburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Dion Wired Boksburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***
Dion Wired's reply20 Sept 2015, 12:46
Official
Hello tas5505,
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Dion Wired Boksburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Dion Wired Boksburg for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***