1 reviews | Active since May 2015
Total waste of my time
I arrived at dion wired centurion yesterday 26/05 at around 3 to open a laptop contract, my laptop was ****** on 25/05 and needed one urgently for work. I stood and wandered around for 30 min before I received help. I was then advised that the vodacom rep has already left and will be on leave the following day as well so they can only help me on 28/05. The manager then phoned the grove branch for assistance, they couldn't help me as their printers were not working. Woodlands branch said they have stock and can help so I drove there, when I arrived the rep said she can't help me as they have no modems in stock and that she will also be on leave on 27/05! I then left the store. My girlfriend then phoned kolonade branch twice and they assured us they will help me today. When I arrived there just after 10 this morning I was told that I could not be helped as their rep was on leave today as well!!!! This is the most shocking service I have ever received in my entire life.
We are in receipt of your complaint with reference *** and apologize for any inconvenience caused.
We confirm that store management contacted you and that the contract was processed.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for any inconvenience caused.
We confirm that store management contacted you and that the contract was processed.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
