total lack service

Bought Samsung tablet. Stopped working whilst still under warranty. Took them 3 weeks to trace a receipt. Sent tablet for repairs on 24 October. Empty promises every time I follow-up on repair order 924. Only when I visit the shop in Rustenburg, or make a phone call enquiring about the status, would someone make a phone call and feed me more empty promises. I still don't have my tablet. Please don't respond with your standard reply and more empty promises...... sort out the repairs division and your courier company. I didn't want to rate your company with a star as you don't even deserve a single star.