LV
Lidia V

1 reviews | Active since Nov 2015

30 Nov 2015, 14:31

This guy is an asset for Dion Wire Kollonade

My son's PS 4 would not go on. The guarantee was expiring on 20 Dec 2015. Within two weeks we got it replaced with a new PS4 but the game that locked inside the broken PS4 was not with the new one. As most parents know these games are quite expensive and when we first send the broke PS4 away we specifically alerted everybody involved that the game must be released and given back. Adriaan managed to get the game back. I am quite sure that if it was not for his brilliant attitude and service we would have lost the games and just be another victim of the South African bad/no service saga.<br> Thank you Adriaan<br> <br> From Lidia de Vries

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Replies (1)
Dion Wired
Dion Wired's reply30 Nov 2015, 15:13
Official
Hello Lidia de Vries,

Thank you for taking the time to compliment Adriaan online.

We are glad that he lived up to your expectations and forwarded the compliment to his Line Manager for recognition.

We thank you for your support and look forward having you in the store again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73