THE WORST ONLINE PURCHASE EXPERIENCE

Item: Dion Wired
Rating: 1
Author: Motsatsi R

The absolute WORST ONLINE PURCHASE ANYONE WILL EVER MAKE!!

ordered my mother a fridge on the 8th September, now on day 6 ( Working day) and they dont even know where the fridge is!!

Their Managers are always busy with God knows what, they wont credit my account or cancell my order. Their corier company DawnWing (Still not sure who uses a courier company to deliver a fridge that big) doesnt know where the hell the Fridge is. for 20K worth of a fridge i wouldnt recommend anyone to purchase anything from Dion Wired. PATHETIC!!

Helpful (0)

Replies (2)

Dion Wired's replyOfficial

16 Sept 2019, 16:20

Hey Matsatsi,

Thank you for taking my call.

We apologize for the delay in delivering your item and please don't hesitate to contact us should you not receive your oder today.

Regards
Mlindeli Ngcana

Dion Wired Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 DW CARE (**********)
Dion Wired Sure Extended Warranty Enquiries: Tel: **********
www.dionwired.co.za

Dion Wired's reply16 Sept 2019, 16:20

Official

Motsatsi R's updateReviewer Update

17 Sept 2019, 09:48

Hi Mlindeli,

Its Motsatsi*

And No, i have not received the delivery. this is an extremely exhausting excercise.

I have to carry on with my daily life but KEEP WONDERING IF DION WIRED HAS ****MED ME OUT OF 20K.

Tried calling the delivery company but, they dont know if they will attempt to deliver today.

Motsatsi R's update17 Sept 2019, 09:48

Reviewer Update