Terrible service out of stock yet no rain check offered

<p>I been to Dion wired Tygervalley on the 27/02/2017 to buy a Dell laptop which was on a special. Just to be told that models are sold out. So I do research and phone around to ask what branches may have available. Phone Somerset WeSt Mall and spoke to a Neil and he says we have that in stock. I drive through all the way just to be told sorry we don't have(25kms from my home). So I asked if they will be getting in any at a later stage. The guy says no. So now I see that the exact same laptop I wanted to purchase is now available to purchase, what I don't understand is why did the consultant not offer me a raincheck as I asked if they can and will be getting it at a later stage. So why must I pay R1000 extra for a laptop due to someone being to lazy to do their job? Please could something be done about this as I feel this is unfair to me.</p>