Terrible Service. No help offered at all

<p>I purchased an Xbox One from this store. 2 Months later the controller is faulty.</p> <p> </p> <p>I contact Microsoft directly who told me I have 2 options. Take my receipt to the store and they will need to replace it directly as it is within warranty, or I can arrange to send it back to microsoft.</p> <p> </p> <p>I go the store and show the manager the confirmation email that the controller needs to be replaced and received absolutely no help.</p> <p> </p> <p>So now I am sitting with a controller I cant use which makes my Xbox pretty much useless. As microsoft stated the store needed to replace my control.</p> <p> </p> <p>Last time Iwill every purchase anything from this store based on their lack of customer service.</p>