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Paul M

1 reviews | Active since Dec 2017

05 Dec 2017, 06:36

Terrible Service

I ordered a laptop online on the 24th and my credit card was debited immediately but my order has been in limbo ever since with no feedback. I can't get through to their call center (nobody answers) and their social media support is just useless - they ask for details and just never get back to you.

I've never come across such a useless service. I only rated them one star because I can't give a zero - they don't even deserve a single star.

I'd appreciate a meaningful response from Dion Wired for a change.

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Replies (1)
Dion Wired
Dion Wired's reply05 Dec 2017, 08:27
Official

We acknowledge receipt of your complaint with reference ***4 and apologise for any inconvenience caused.

We referred the matter to the Online team who will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***

Best regards,