RS
Richard Seton-Rogers

1 reviews | Active since Feb 2011

17 Dec 2016, 10:03

Terrible after sales customer service

<p>We have an extended warranty on an LG dishwasher bought from Dion wired.</p> <p>We have tried calling the number provided for head office and going into the stores numerous times to try to book a call for a technician to come out to fix to no avail.</p> <p>All we want is to book a service call but Dion wired seem unable to get this right.</p> <p> </p>

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Replies (1)
Dion Wired
Dion Wired's reply17 Dec 2016, 15:46
Official

Good day,

We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.

This matter was referred to senior management for further investigation

Regards

Dion Wired Customer Service

***

service@dionwired.co.za