PJ
Patrick J
1 reviews | Active since Sept 2011
07 Dec 2015, 16:31
Supply chain problem - surprising for Walmart
I placed and order with the Dion Online on Black Friday. Over 7 days have passed and nothing has been delivered. I have enquired with their helpdesk and the order had still not been collected by the couriers and they stated that they have 7 days to deliver. I would struggle to imagine that Walmart in the USA would accept this poor level of service.
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Replies (1)
Dion Wired's replyOfficial
09 Dec 2015, 19:30Hello pkjohnson,
We are in receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
The matter was referred to the Online Team for their investigation and feedback to yourself. You can also contact them on ***.
We thank you for your patience in this regard.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
The matter was referred to the Online Team for their investigation and feedback to yourself. You can also contact them on ***.
We thank you for your patience in this regard.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Dion Wired's reply09 Dec 2015, 19:30
Official
Hello pkjohnson,
We are in receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
The matter was referred to the Online Team for their investigation and feedback to yourself. You can also contact them on ***.
We thank you for your patience in this regard.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
The matter was referred to the Online Team for their investigation and feedback to yourself. You can also contact them on ***.
We thank you for your patience in this regard.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73