MR
Mbambeleli R

1 reviews | Active since Feb 2015

30 Sept 2016, 09:44

Store Credit Application Misadventure

<p>I app**** for a store card on Saturday (24 Sep. 2016) and I was told that the application takes at least 30 minutes to 48 hours to approve. Understandably it was a public holiday so I wasn't expecting a response right away. So on Tuesday I called the store and they told me that my application is still pending and the lady said she will do a follow up and she will get back to me the next day.</p> <p>Today it's Friday and I haven't heard anything. I called the store, they told me that my application is still laying there and that they are going to call the head office and get back to me but I strongly doubt that they will given their track record. </p>

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Replies (1)
Dion Wired
Dion Wired's reply30 Sept 2016, 15:06
Official

Good day,

We acknowlegde receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.

This matter was referred to the credit department for further investigation.

Regards

Herman van der Berg

Customer Service

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