JP
Justin P

1 reviews | Active since Jul 2011

08 Aug 2018, 18:51

STAY AWAY FROM DION WIRED EXTENDED WARRANTIES

Extended Warranty ****,. Bought an Ice Machine with extended warranty, ice machine broke, phoned Dion Wired they have nothing under my ID, went in with PPW and they took machine and last I heard about it. 6 months later nothing. Phone them and they say they will call back (the usual, I dont know what to do so I will pretend we will phone you back routine). Go into store and they photocopy everything again and nothing. Stay away, rather get your appliances and electronics at other cheaper places that have a better reputation and customer service.

0
Replies (2)
Dion Wired
Dion Wired's reply09 Aug 2018, 10:33
Official

Good day,

We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance

Regards

Dion Wired Customer Service

service@dionwired.co.za

***

/h

Dion Wired
Dion Wired's reply09 Aug 2018, 11:25
Official

Good day,

Store Management have been in contact with you via email to assist in resolving this matter

We thank you for your support

Regards

Dion Wired Customer Service

***

***

/h