So I guess I will wait till next year??

So, I bring my TV in for repairs (apparently my unit was useless) on the 24th January 2015. This is fine, I get told it takes roughly two weeks or so to get the unit back. All is good. I'm also told I will contacted with updates as to my repair. This is all good still. After not hearing anything for a week I contact them on 04/05 Feb (unsure of the day.) I am then told 3 working days for pick up from the stores and 7 working days once at the supplier. It is now the 9th working day and I yet again had to contact you guys just to be told. No, wait till Thursday and we will know what is happening with the unit. I kinda just want small things, to be kept informed, for you guys to actually do something within the specified time period/ at least provide a reason as to why I have to wait extra days. Kinda tired of the speaking to people and all gets blamed on the supplier, i bought the unit from you. You can do something about it, Get your act together. repair 1173