NS
Nathan S
1 reviews | Active since Jun 2019
27 Jun 2019, 11:21
Shocking Customer Care
R 6000 Samsung Microwave already repaired now gives sparks. Dion Wired claimed Samsung tested it and no faults. The Microwave was already repaired due to not heating and on return it started sparking. Absolutely unacceptable. I will not collect the death trap from them and this review is just the start of my complaints escalation. Also purchased expensive extended warranty from them. R 6600 for a Microwave that is waiting to explode in their store. Ridiculous really. Disgusted.
Helpful (0)
Replies (2)0
Replies (2)
Dion Wired's replyOfficial
28 Jun 2019, 12:06Hi Nathan,
Thank you for your feedback.
Please provide us with your contact details so that we can have the matter resolved ASAP.
I look forward to your response.
If you need further assistance, please contact us on ***.
Kind Regards
Tamlyn Lockman
Thank you for your feedback.
Please provide us with your contact details so that we can have the matter resolved ASAP.
I look forward to your response.
If you need further assistance, please contact us on ***.
Kind Regards
Tamlyn Lockman
Best regards,
Dion Wired's reply28 Jun 2019, 12:06
Official
Hi Nathan,
Thank you for your feedback.
Please provide us with your contact details so that we can have the matter resolved ASAP.
I look forward to your response.
If you need further assistance, please contact us on ***.
Kind Regards
Tamlyn Lockman
Thank you for your feedback.
Please provide us with your contact details so that we can have the matter resolved ASAP.
I look forward to your response.
If you need further assistance, please contact us on ***.
Kind Regards
Tamlyn Lockman
Best regards,
Dion Wired's replyOfficial
13 Jul 2019, 13:26Hi Nathan,
This is just a follow-up if you still require further assistance, please provide us with your contact details so that we can have the matter resolved.
I look forward to your response. you can contact us on ***.
Kind Regards
Ralton Pillay
Dion Wired Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
www.dionwired.co.za
This is just a follow-up if you still require further assistance, please provide us with your contact details so that we can have the matter resolved.
I look forward to your response. you can contact us on ***.
Kind Regards
Ralton Pillay
Dion Wired Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
www.dionwired.co.za
Best regards,
Dion Wired's reply13 Jul 2019, 13:26
Official
Hi Nathan,
This is just a follow-up if you still require further assistance, please provide us with your contact details so that we can have the matter resolved.
I look forward to your response. you can contact us on ***.
Kind Regards
Ralton Pillay
Dion Wired Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
www.dionwired.co.za
This is just a follow-up if you still require further assistance, please provide us with your contact details so that we can have the matter resolved.
I look forward to your response. you can contact us on ***.
Kind Regards
Ralton Pillay
Dion Wired Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
www.dionwired.co.za
Best regards,