<p>I applies for finance for a laptop last week Thursday 5 May 2016. I took all my documents and filled out a form. Today 9 May 2016 I phone to find out what's going on and they have suddenly lost all my documents. Apparently it takes 30 minutes to an hour for finance to be approved and I've been waiting since Thursday. I need the laptop and I have been very patient but now I'm getting sick of waiting and being told they do not have my documents and I must resend them.</p>
Good day,
We acknowledge receipt of your complaint and would like to apologise for the inconvenience caused.
Please advise where the mentioned application was made in order for us to investigate the matter.
Regards
Herman van der Berg
Customer Service
***
Best regards,
Good day,
We acknowledge receipt of your complaint and would like to apologise for the inconvenience caused.
Please advise where the mentioned application was made in order for us to investigate the matter.
Regards
Herman van der Berg
Customer Service
***
Best regards,
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