AS
Adrienne S
1 reviews | Active since Aug 2015
28 Aug 2015, 09:04
Security Rude
I was standing side of entrance of store. The SECURITY came up to me and told me to move from entrance as i was blocking customers entering store. She then disappeared in store behind a board. I was waiting for my husband to buy a juice machine. Well this is the best way to chase any customer away from any store with that attitude. I find it bery distasteful to be treated in that manner. Security officer shud be more polite.!!!
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Dion Wired's replyOfficial
28 Aug 2015, 11:48Hello annamarine534,
We acknowledge receipt of your complaint with reference ***.
Thank you for bringing your unfortunate incident to our attention.
We have tried calling you but unfortunately your mobile is on voice mail.
We certainly do not condone this kind of behaviour as you are a very important guest on our premises.
I will immediately escalate the incident to the our service provider as a matter of concern and ensure that we prevent such incidents happening again.
Please pop in and pick up a voucher as we certainly view your business as very important to us. Please call upon a manager on duty.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Thank you for bringing your unfortunate incident to our attention.
We have tried calling you but unfortunately your mobile is on voice mail.
We certainly do not condone this kind of behaviour as you are a very important guest on our premises.
I will immediately escalate the incident to the our service provider as a matter of concern and ensure that we prevent such incidents happening again.
Please pop in and pick up a voucher as we certainly view your business as very important to us. Please call upon a manager on duty.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Dion Wired's reply28 Aug 2015, 11:48
Official
Hello annamarine534,
We acknowledge receipt of your complaint with reference ***.
Thank you for bringing your unfortunate incident to our attention.
We have tried calling you but unfortunately your mobile is on voice mail.
We certainly do not condone this kind of behaviour as you are a very important guest on our premises.
I will immediately escalate the incident to the our service provider as a matter of concern and ensure that we prevent such incidents happening again.
Please pop in and pick up a voucher as we certainly view your business as very important to us. Please call upon a manager on duty.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Thank you for bringing your unfortunate incident to our attention.
We have tried calling you but unfortunately your mobile is on voice mail.
We certainly do not condone this kind of behaviour as you are a very important guest on our premises.
I will immediately escalate the incident to the our service provider as a matter of concern and ensure that we prevent such incidents happening again.
Please pop in and pick up a voucher as we certainly view your business as very important to us. Please call upon a manager on duty.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,