****MED BY DION WIRED??

Item: Dion Wired
Rating: 1
Author: kathleen B

I have emailed them, tried calling them for more than hour and half ....no response. Have I been ****med by buying online from them????? They acknowledged my payment 9 days ago. The order reflects as "Processed" - what does that mean???? I need delivery.....and no one responds. SHOCKING

Helpful (0)

Replies (3)

Dion Wired's replyOfficial

05 Dec 2017, 10:34

We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.

We referred the matter to Senior Management at Online who will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***

Best regards,

Dion Wired's reply05 Dec 2017, 10:34

Official

We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.

We referred the matter to Senior Management at Online who will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***

Best regards,

kathleen B's updateReviewer Update

05 Dec 2017, 11:04

It's not inconvenience - that's being polite...It's THEFT...'cos when you take money and don't give something in return for it...you're *****ing from me.

kathleen B's update05 Dec 2017, 11:04

Reviewer Update

It's not inconvenience - that's being polite...It's THEFT...'cos when you take money and don't give something in return for it...you're *****ing from me.

kathleen B's updateReviewer Update

06 Dec 2017, 16:01

dear Group Customer Service Advisor So good to know that a day and half later...your "Senior Management at Online who will contact you to discuss this matter." is so on the ball that he has NOT CONTACTED ME at all... Ypour helpline/call centre number still rings & rings and eventually someone "drops the call"...seriously

kathleen B's update06 Dec 2017, 16:01

Reviewer Update