CJ
Cherie J
1 reviews | Active since May 2015
20 May 2015, 17:51
Samsung Condensor Dryer
Dion Wired Hyde Park sold us a faulty Samsung Condensor Dryer.<br> Samsung advised that our dryer should be repaired 3x before an exchange is granted.<br> MM All Electronics (the repairers) as well as Samsung gave clearance for an exchange on 27 March 2015.<br> On 20 May Dion Wired Hyde Park is still promising the delivery - nothing happened yet despite numerous phone calls...
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Dion Wired's replyOfficial
22 May 2015, 12:15Hello Cherryvsj,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter due to bad communication.
As discussed with management the unit will be delivered today and we trust that you will enjoy your item.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter due to bad communication.
As discussed with management the unit will be delivered today and we trust that you will enjoy your item.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Dion Wired's reply22 May 2015, 12:15
Official
Hello Cherryvsj,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter due to bad communication.
As discussed with management the unit will be delivered today and we trust that you will enjoy your item.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter due to bad communication.
As discussed with management the unit will be delivered today and we trust that you will enjoy your item.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,