Sales persons with no knowledge of products

<p>I bought a camera at Dion Wired in Boksburg on 25 November 2016 and I asked the sales person Lester for a better camera than the one that I had which were a Canon SX50HS wit a 50 x optical zoom. He sold me the Canon EOS1300D which are supposed to be a better camera with a better picture quality. We went on holiday and I used the new Canon which I bought and the quality of the pictures are not even close to the Canon SX50 HS. I phoned the store while I was on holiday to inform them that I am not happy and they said I must bring it back as soon as I am back from holiday. I took it back today on 4 January 2017 and now they want to charge me a 10% handling fee which comes to R749 and I dont think its fair for them to charge me the handling fee because when I bought the camera I asked for a better camera which did not meet the requirements that I have asked for. The admin manager Hlengiwe gave me such bad treatment and attitude when I tried to explain the situation to her. I will NEVER again buy from Dion Wired in Boksburg ever again. In less than 2 months I have spent over R20000 at the store but now I will not spend one more cent at this store. I was about to buy 2 Laptops of R10000 each and a 1TB ecternal harddrive and also a 2TB external harddrive today which would almost added up to R27000 but I will rather fo and buy my stuff at another store. </p>