Repaired last week and broken again - Hisense fridge/freezer

Good day,

This is now the third time that I reported my fridge to be repaired in a very short period, and still with the same fault. The fridge is not getting cold. It is a huge problem, because every time it is faulty I have to arrange for all my stuff in the fridge to be kept somewhere and other times I have lost most off the stuff in the fridge as it went off. The last you fixed my fridge last week Wednesday on the 10 October 2017 . The fridge is not getting cold again. See the photo's attached. The whole "pc board"was replaced again. The guy said it was due to weather/lightning. We didn''t had any lightning during the last week, and the same problem occur again??

Will you be able to come and check that the fridge is fixed by latest tomorrow or it must be replaced. We can not continue like this. My son had a liver and kidney transplant and we can not risk him getting sick due to a faulty fridge. I cannot afford that this keep on happening.

I also want to report Vernon at Dion Wired Colonnade at the Hisense department. This is the second time that he is very rude to me with an attitude. First he will say that the fridge is out of guarantee, and if I show him where it says 5 year guarantee, he will say...ok then, we don't work over weekends, but I will put in a job card for next week.

I also inquired about the numbers displaying on the outside panel showing the temperature of the fridge, that is not displaying correctly. They said that it can not be fixed, but the previous guy who fixed the fridge, confirmed that they can fix it?

See pictures of last replacement and jobcard done last week for your records.

Kindly confirm the outcome on the above.

Kind regards Hannes Venter ********** 066 ********** **********