KP
Kinesh P

1 reviews | Active since Dec 2017

11 Dec 2017, 14:18

Really Bad service

I ordered products online on Black Friday.... delivery says 2-3 days. Till today I have received nothing and I have already paid. I have sent proof of payment to the required email address, I have emailed the customer care, I have been calling all the numbers available and nothing works. This is really getting ridiculous. The service is pathetic. I even went to a Dion wired store and no1 could assist which is crazy. How do I get my products or money back???

0
Replies (3)
Dion Wired
Dion Wired's reply12 Dec 2017, 07:43
Official

We acknowledge receipt of your complaint with reference ***6 and apologise for any inconvenience caused.

We escalated the matter to Senior Management @ Online who will contact you out of this forum to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***

Best regards,

KP
Kinesh P's update15 Dec 2017, 09:54
Reviewer Update
I called the customer service and they gave me a reference of ********** 7
KP
Kinesh P's update15 Dec 2017, 09:54
Reviewer Update
I called the customer service and they gave me a reference of ********** 7