Rcs payments

Good Day!

I am terribly irritated and upset with Dion wired payments not going through or not reflecting and this needs to be investigated. In fact it's the 3rd time, twice before with cash payments and this time I made a payment via eft on the Dion wired app on the 30th of January of R2000.

I also made a payment of R1000 and another payment of R281.65 both for cape union also via the app.. Never ever had a problem with cape union. My statement proves that the R2000 was paid to rcs, however dion wired customer services says that they cant prove that R2000 was for dion... I called my bank and they said it will cost me R300 approximately to trace the payment to dion... Rcs and dion wired need to get their act together.. Dont use rcs apps to make any payments..Even if its through eft. Go to the store and have proof of the store invoice