AP
Anastachia P

1 reviews | Active since Nov 2018

27 Nov 2018, 15:30

RCS CREDIT APPS / DION WIRED ACCOUNT

I received a phone call from someone to say that because I have a cape union mart account I am getting 10,000 points which is equivalent to R2,000 in cash to spend as I please. He indicated that I will be receiving a pin on my cell phone which I must read out to him so that he can complete the process to process my vouchers. I was reluctant at first and ask how did I accumulate the points. He told me that it was with my other RCA account cards as well. I honestly believed him and I gave him the one time pin. What he was actually busy with was registering on the Dion Wired App. I received an sms to state that I have successfully registered and another sms to say that I have successfully logged in. All the while he was keeping me on the phone asking if I received a link for my voucher and that I should be patient; it is coming thru shortly. Luckily I immediately contacted Dion Wired ***** department and I was assisted and told that an amount of +-R30,000 was accessed as cash from my credit limit. The ********** changed the banking details on my app so that the money could be paid to them. Dion Wired ***** department wasable to reverse the transaction and a block was put onto my account. Thank you Dion Wired for acting so quick and assisting me. Everyone please be aware not to give one time pins to anyone. If its too good to be true; it probably is. Never say that it will never happen to you. Today it almost happened to me.

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Replies (2)
Dion Wired
Dion Wired's reply28 Nov 2018, 09:45
Official
I am so sorry to see what happened to you but I am glad that the team re-acted on it immediately and that no harm was done to you.

I forwarded the compliment to the relative department to share your thanks.

Regards.

Group Customer Service Advisor
***
Tel:  ***73
/rt
AP
Anastachia P's update28 Nov 2018, 09:49
Reviewer Update
Can you please make your customers aware that there are people out there who are busy trying to register on the credit app to make ********** transactions.