JM
Johan M
1 reviews | Active since Sept 2013
10 Jul 2015, 13:03
Promotion but no stock
A few days back I received an E-mail from Dion Wired - a 9th Birthday Promotion. One of the products was a Bella Popcorn Maker for R450.00. I went along to the store but they had not received any stock nor did they know anything of the product. This is not the first time that I have seen a promotion for a product and nobody knows anything about it. I E-mailed Dion Wired and received a response from Nkululeko Mthimkhulu who informed me that they have had a delay in getting the promoted items into stores and that I can order online. I prefer to see what I am buying. Will certainly not waste my time to drive to a Dion Wired branch in future.
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Replies (1)0
Replies (1)Dion Wired's replyOfficial
11 Jul 2015, 10:09Hello JJMarais,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please return to the store at your convenience as the store do have stock of the pop corn maker.
We thank you for your support and look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please return to the store at your convenience as the store do have stock of the pop corn maker.
We thank you for your support and look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Dion Wired's reply11 Jul 2015, 10:09
Official
Hello JJMarais,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please return to the store at your convenience as the store do have stock of the pop corn maker.
We thank you for your support and look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please return to the store at your convenience as the store do have stock of the pop corn maker.
We thank you for your support and look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
