HG
Helen G

1 reviews | Active since Dec 2018

15 Jan 2019, 20:57

Promises3

whow new year new surprises. Bad service is not the word. Have review this company 3 times and every time get response from a computer to say managers will contact me. Have buy product 11 December and after I have cancelled the deal on the 31 of December and was promised my money will be paid back 15 days later they deliver the product and I still don't have money. Where do thing go wrong????? Could I please get a real response.

0
Replies (1)
Dion Wired
Dion Wired's reply16 Jan 2019, 10:02
Official
 Good Day  We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.  We have logged your reoccurring call with reference number 28356. The matter has been escalated to Online Shopping Management  to address this matter.  Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance.  Thanks  Regards
 
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: *** E-mail: *** 
/rk

Best regards,