1 reviews | Active since Oct 2009
Poor Service costs you Lost Cash Sales
Visited Dion Wired at Cresta yesterday. Spoke to the sales person about buying Bose Soundsystem for R11988 . Told him I need to go and get my things sorted out (i.e. transfer money to my account for a cash payment). Came back later. When I wanted to pay the sales person only then made the effort to check on stock and discover they had not stock not only at this branch but everywhere. This shows a complete lack of competence also visible in a magnitude of staff standing around chatting yet you still have to approach them for help. When I asked to speak to the Branch Manager I waited for 10 min only to be told he is "not in the store" but somewhere in the shopping centre. Needless to say. I will buy it somewhere else. Your loss.
Thanks for taking my call.
I am sorry for the service you received in store and that you were advised incorrectly.
This is certainly not the experience we want you to have and we do our best to ensure we know our products.
I have advised the management team and you'll be contacted shortly.
Kind Regards
Thanks for taking my call.
I am sorry for the service you received in store and that you were advised incorrectly.
This is certainly not the experience we want you to have and we do our best to ensure we know our products.
I have advised the management team and you'll be contacted shortly.
Kind Regards
