SS
Stanford S
1 reviews | Active since Jul 2011
02 Jan 2019, 14:21
Poor Service and Record Keeping
Purchased a fridge from Dion wired about 2 years. I no longer have a proof of purchase. However , they say they have replaced their system. they cant provide proof of purchase. surely they should retain customer records for a certain time? Makro and Game do this...,easily. Meanwhile my fridge is down! Very Poor service from dion wired!
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Dion Wired's replyOfficial
02 Jan 2019, 14:58 We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 27475
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 27475
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
Dion Wired's reply02 Jan 2019, 14:58
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 27475
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 27475
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***