Poor service

<p>I had a problem 2 years ago with Dion wired and management when purchasing my TV, now 2 years later i still have the same problem, poor customer services. My TV is giving me problems, Samsung was willing to come out the same day to fix my TV (great service from Samsung) but with no POP they cannot fix.</p> <p>Dion wired apparently changed systems and to retrieve a new slip it will take 7 working days, i have been waiting now for 6 days and still no responce, management is following up for me with no response from them i left messages for them to call me and i am still waiting, i only get feedback when i call in and they give me the same sad story they policy is 7 working days.</p>