PP
Previn P
1 reviews | Active since May 2012
04 Oct 2015, 09:30
Poor service
Following my previous report regarding my terrible custoner experience at Dion Wired Gateway I received a response from Rina Taute stating that the matter would be investigated. <br> Since then I have received no further feedback or communication. It seems the matter was not even investigated at all. Very disappointing indeed!
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Dion Wired's replyOfficial
04 Oct 2015, 10:58Hello Previn.Pillay,
We acknowledge receipt of your complaint with reference ***6 and would like to apologise for any inconvenience caused.
This matter was escalated to the KZN Regional Management for further investigation and follow up.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference ***6 and would like to apologise for any inconvenience caused.
This matter was escalated to the KZN Regional Management for further investigation and follow up.
Regards
Herman van der Berg
Customer Service Advisor
***
***
Best regards,
Dion Wired's reply04 Oct 2015, 10:58
Official
Hello Previn.Pillay,
We acknowledge receipt of your complaint with reference ***6 and would like to apologise for any inconvenience caused.
This matter was escalated to the KZN Regional Management for further investigation and follow up.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference ***6 and would like to apologise for any inconvenience caused.
This matter was escalated to the KZN Regional Management for further investigation and follow up.
Regards
Herman van der Berg
Customer Service Advisor
***
***
Best regards,