Poor/No Service

Requested a confirmation of damage for an item purchased from Dion Wired, for an insurance claim. I visited the Woodmead branch and spoke to Irene, I was told to come back on Monday when they could contact the supplier, I requested that they retain the item until Monday when they could then contact the supplier and then phone me to advise me of the process. By Monday I had received no phone call, so I visited the store once again to talk to Irene. Nothing had been done, I then requested if an instore assessment could be done. After wondering around the store distracting Dion Wired staff from their playstation gaming and movie watching, I was advised that this could not be done. I was then given the suppliers details to contact them myself.<br> <br> I was also hoping to get a quote on replacement goods, but I wouldn't want to make your staff do their jobs. I won't be making that mistake again. Sorry for the inconvenience.