Poor Customer Service

<p>I bought a Harman Kardon ONYX Studio 2 Bluetooth speaker on 26 November 2016 online and it was faulty. I booked the unit in on 02 January 2017 at Dion Wired at Gateway Mall Umhlanga in KwaZu-Natal ref 6849 and I went back on the 29 January 2017 because I ddnt receive any feedback. Asked customer service Nelly and manager Dinash for feedback but they could not track the where about of the unit and Dinash promised to call me the next day with some feedback .... he ddnt call back. Totally dissatisfied and disappointed.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>