Poor Customer Service

<p> </p> <p>My Samsung fridge that I purchased from Dion Wired in April last year is faulty. </p> <p> </p> <p>Today I tried calling their customer help line in the morning only to be continuously greeted with an engaged ring tone.</p> <p> </p> <p>So I sent an e-mail. At 4pm I had no response to my e mail and called the customer help line again and managed to get through. Only to be hung up on. I called back and the line was engaged. After several attempts I got through and was put on hold for over 10 minutes before I hung up as it b came clear that no one would pick up.</p> <p> </p> <p>Very poor customer service.</p> <p> </p> <p> </p> <p> </p>