1 reviews | Active since Dec 2016
Please review your braaimaster.... I would if you had delivered it to me !
<p>14 working days since you received payment. 6 working days since you told me you were investigating and where so sorry and would get back to me asap. I think 3 weeks is more than enough time to order a braai and expect to get it, considering that you charge for delivery even when over R9000 is spent.</p> <p> </p> <p>How hard is it to track down a Gas Weber braai? Have you sent it ? Does the courier have it ? </p> <p> </p> <p>I am beyone irritated with your lack of customer service. Surely this time of the year your sales go up, did your team not plan for this or simply don't care. </p> <p> </p> <p>Oh and the best bit ....... I complained via twitter the day before yesterday and yesterday receive a survey asking me to rate my new Braai and how well it works ! I would loooooove to , if I had the damn thing.</p> <p> </p>
Great, you referred the complaint to the department I was complaining about. Got a call at 9am regarding the LAPTOP ?????? No it is a Braai ! Then promised to call back in 40 mins, still waiting. Seriously how can you not know where a massive braai is ? I want my money refunded, this is beyond pathetic. I won't be leaving this here, I will be posting wherever I can think of and will find someone to escalate this to within Dionwired myself.
Great, you referred the complaint to the department I was complaining about. Got a call at 9am regarding the LAPTOP ?????? No it is a Braai ! Then promised to call back in 40 mins, still waiting. Seriously how can you not know where a massive braai is ? I want my money refunded, this is beyond pathetic. I won't be leaving this here, I will be posting wherever I can think of and will find someone to escalate this to within Dionwired myself.
So you convinced me to not cancel and my braai would be delivered today. 4 calls later that I had to make you blame Dawn wing couriers for not being able to fit it in the truck so you are not sure when I can get it. I want my money back today so I can go but one from a retailer that gives a **** and has a clue
So you convinced me to not cancel and my braai would be delivered today. 4 calls later that I had to make you blame Dawn wing couriers for not being able to fit it in the truck so you are not sure when I can get it. I want my money back today so I can go but one from a retailer that gives a **** and has a clue
Still waiting on my refund. Supp**** all the details on 2 Dec, been back and forth and yesterday they ask me for my order number again????? ***. Just the way I want to spend my holiday in SA, following up with twits.
Still waiting on my refund. Supp**** all the details on 2 Dec, been back and forth and yesterday they ask me for my order number again????? ***. Just the way I want to spend my holiday in SA, following up with twits.