Pathetic services from a pathetic store!!!

Dec 15 took a pair of wireless ltd edition Beats headsets back, was told supplier closed and I should bring it back when they open. Dec 18 I decided to take it in rather than leaving it at home as the warranty expires on the 15thDec, the day I initially took it in. Jan 16 I phoned to hear what was happening, and was told the supplier only opened on the day. I then gave Dion wired another 2 weeks and called the 1 Feb and was told the Beats still laying at the store. I then asked why and was told it is out of warranty…after a massive argument the store manager then decided to ship it to Core at the cost of the store which I was grateful for. I phoned the 12th Feb only to be told that the beats were being assessed. It is now the 22 Feb and I was told today that my beats headsets only arrived at Core today 22Feb and will now only be assessed. What the hell is going on with my beats headsets!!!! I HOPE FOR ALL INTESIVE PURPOSES THAT I AS A CUSTOMER IS NOT GOING TO BE TOLD I NEED TO PAY TO HAVE THE HEADSET REPAIRED. On all occasions I spoke to various individuals who I have documented throughout the process and can supply.

Today is the 22Feb over 2 months since the beats were taken into the store and it still needs to be assessed!!! ****** pathetic!!!!!! I have in the past yr alone spent over 200k at the canal walk store and can supply receipts of the purchases……I can assure you I will not be going there again or any dion wired store!!!!! ****** headsets cost me a pretty penny and only to be treated in this manner!!!!!!

If I could give a 1/4 star that would have been the rating I give this store!!!!!!