Pathetic service, Copy and paste answers that doesn't even answer a question. Absolutely no feedback.

Ordered and Paid for all my products via credit card via online Nov 23, 2018 00:14 AM. Immediately received an email via my bank that the full amount was successfully paid.

Email Subject: Your order ********** 15 has been placed. From: Dionwired Online Support ********** Reply-To: ********** ********** Date: Friday, 23 November 2018 at 00:14

Online it still states: In Progress

What is in progress? Logged a call with the call center - still waiting for a call back on what the above means "In Progress" from where to where and what am I waiting for since I paid with credit card. They took the money but can't answer a simple question.

Logged a Facebook chat with "I guess" a living individual this past wednesday at 10am and all the answers that are given; we have escalated your query to the relevant department. Now it's almost 3pm Thursday 29th November and I have yet to receive feedback on what all of their notices mean and when can I get the product I have "already" paid for.

No common decency with anything.

My employment is that of being very influential and am quite upset that there is no single person that is taking the bull by its horns and taking ownership with an issue; see it through to an acceptable resolve for the customer.

Is it the fact that Dion Wired has deep pockets and doesn't care enough?

There is some action needed on this. No other contact numbers or emails have been given to me in an effort for me to get to the right person with some answer.