Pathetic service at dion wired

<p>I visited the East Rand store last week to buy Panasonic cordless phones that were marked at R1190. The sales members were very unaccommodating. One of the unhelpful staffs name was Admire Mandza. Someone advised me that the Bedford Centre branch had them. I went to that store afterwards. They had stock however they wanted to charge me R1650. I found this strange as Dion Wired stores should all have the same prices. I phoned the East Rand store to complain and they said they could not help me and argued with me over the phone. They did not tell me this before I drove all the way to Bedford. The Bedford Centre staff finally gave me the phone at the original price of R1190. I came home and found out that one of the phones did not work with the other set therefore I could not use it. This morning (2017-01-11) I went back to Bedford centre to return the stock that was faulty. They then swapped it for another Panasonic Phone pack. When I got back to the office I tried to connect the phones and none of them worked, I was disappointed as the phones were not packed in plastic selves like they should be and one of the parts were missing ( phone line cord) .when I plugged the unites in none of them worked. I was furious and I decided to go get a cash refund at the East Rand branch. Again the staff was unhelpful and gave me pathetic service. They took over 15min to refund me and were very rude and disrespectful to me. I hope I have your urgent attention and someone will contact me to solve the problem </p>