Outdone yourselves

Please see below, and I still havent heard from anyone. I am going to Dion Wired in Woodmead today, and demanding that I get refunded, today - Good ay I have sent your email to the online shopping management who will be in contact with you. thanks Regards Rabia Kader Group Customer Service Advisor MASSDISCOUNTERS, t/a Game and DionWired 9th Floor, North Tower Liberty Towers 214 Samora Machel Street |Durban|4001 Tel: ********** 350 | Fax: ********** 278 | Fax2email: ********** 006 E-mail: ********** Massmart is an Empowerdex verified Level Four Contributor to BEE Massmart Ethics: Tell us if we don’t do what is Right, Fair, Honest and Legal. Free call ***or email ********** Massmart’s Ethics Line is managed confidentially by Deloitte Tip-offs Anonymous) Disclaimer To view the Disclaimer, visit http://www.massmart.co.za/email-disclaimer/ -----Original Message----- From: Richard Speechly ********** Sent: 12 December 2017 10:36 AM To: Rabia Kader Subject: Re: Contact Form All that I ask is that order number ********** 91 be cancelled before it gets shipped and the funds refunded to my bank account Regards Richard Speechly Mobile + ********** 2924 On 12 Dec 2017, at 09:21, Rabia Kader ********** wrote: Good Day I acknowledge receipt of your enquiry with reference ********** 4 and referred the matter to management, who will be in contact with you to assist in this matter. Thanks Regards Rabia Kader Group Customer Service Advisor MASSDISCOUNTERS, t/a Game and DionWired 9th Floor, North Tower Liberty Towers 214 Samora Machel Street |Durban|4001 Tel: ********** 350 | Fax: ********** 278 | Fax2email: ********** 006 E-mail: ********** Massmart is an Empowerdex verified Level Four Contributor to BEE Massmart Ethics: Tell us if we don’t do what is Right, Fair, Honest and Legal. Free call ***or email ********** Massmart’s Ethics Line is managed confidentially by Deloitte Tip-offs Anonymous) Disclaimer To view the Disclaimer, visit http://www.massmart.co.za/email-disclaimer/ -----Original Message----- From: DionWired ********** Sent: 11 December 2017 12:52 PM To: Customer Service - Dion Wired Subject: Contact Form Name: Richard Speechly E-mail: ********** Telephone: + ********** 2924 Nearest Store: Mall of Africa Comment: On the 2nd of December, I placed Order # ********** 91 online and paid for it. On the 9th of December, I sent the following email and spoke to someone on your 0861 number to cancel this order and refund me. Good morning Please can someone acknowldege this email Is ent on Friday and get back to me. I called the 0861 number on Thursday 7 December and spoke to someone who told me that he would get back to me, and I have not heard back from anyone Regards Richard Speechly ********** 924 On Dec 08, 2017, at 10:08 AM, Richard Speechly ********** wrote: Good morning Please can you cancel my order # ********** 91 and refund me. I have purchased this from your store in Woodmead Thanks and regards Richard Speechly On Dec 05, 2017, at 10:15 AM, DionWired Sales ********** wrote: DionWired Online Dear Richard Speechly, DionWired web order # ********** 91 We have received your payment, thanks. You can check the status of your order by logging into your account. If you have any questions, please feel free to contact us at ********** or by phone at ***. Thank you. DionWired I have sent numerous emails. with no reply or action. Please cancel this order and refund me Thanks and regards Richard Speechly