MA
Mershia A
1 reviews | Active since Aug 2011
23 Feb 2016, 11:23
Out of Stock and No Assistance to Source Stock
Very disappointed with DionWired Woodmead. <br> <br> I went into the store yesterday to purchase a Lenovo Intel Core I5 Notebook Bundle with Item code ***8.<br> <br> I was told that they were out of stock and I actually had to pressure them into calling another branch for stock. Apparently the only branch with stock was in Durban (Cradlestone had stock being repaired?) and I was told there was nothing they could do. Why should promotions be advertised if there is no stock? And can't stock be sourced? If it is a matter of a few rands I would be more than happy to pay for it, but the attitude of the store and the reluctance to help is shocking. <br>
Helpful (0)
Replies (1)0
Replies (1)Dion Wired's replyOfficial
23 Feb 2016, 12:55Hello Shopper101,
We are in receipt of your complaint (telephonically as well) with reference ***7 and apologize for any inconvenience caused.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Customer Service Team
***
Tel: ***73
We are in receipt of your complaint (telephonically as well) with reference ***7 and apologize for any inconvenience caused.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Customer Service Team
***
Tel: ***73
Dion Wired's reply23 Feb 2016, 12:55
Official
Hello Shopper101,
We are in receipt of your complaint (telephonically as well) with reference ***7 and apologize for any inconvenience caused.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Customer Service Team
***
Tel: ***73
We are in receipt of your complaint (telephonically as well) with reference ***7 and apologize for any inconvenience caused.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Customer Service Team
***
Tel: ***73
