Ordered 11 Desember, still no delivery

On 11 December i bought a soundbar for R8 000 and to this day i have not received it. It was confirmed as in stock and after phoning different departments of dion Samkelisiwe Mkhize finally phoned me back, appologized and assured me the order will now be delivered on the latest 22 December.<br> <br> Now there is no online response or telephones being answered and my order is assumed lost. i am fuming from the bad service. Calling dion customer care James informed me that they can not help me at all.