Order NOT RECEIVED. DONT **** ME!

So I was told that the delivery message was sent in error. Its the first time I purchased something from Dion Wired and it's been a very unpleasant experience. I barely slept last night, sick with worry and I spent the entire day waiting for delivery at home which never arrived. Apparently the driver couldnt find my home, but didnt contact me. I had to call the Canal Walk branch only to be called back and told the driver's "lost". So a whole wasted day, and even more stress. Thank you Gha**** for trying to help but this delivery story is extremely frustrating, as well as the lack of communication. Unfortunately, you can imagine how unlikely I am to use this service again. I just want my product that I paid for two weeks ago please and I want this nightmare to be over. Cant handle this.

Hi Brad, the Canal Walk branch called a lady named Priscilla from Dawn Wing and she gave no estimated delivery time but confirmed it's the same driver as yesterday. I do feel I cant trust the driver to contact me as he didnt contact me yesterday, and apparently **** to you about contacting me, so once again I feel forced to being confined to my home all day (for the second day in a row). It's extremely frustrating and inconvenient. I do hope that Dion Wired seriously considers changing their courier company as this type of poor service just leaves a bad taste in a customer's mouth. It's even more frustrating knowing that there's not much that I can do, as I dont have a contract with the courier, Dion Wired has and my order simply went along with the company's prescribed courier. I have not only had to stay at home all day waiting, but had to make numerous calls to the branch and the courier, even trying the driver's number that yielded no results. So this process is consuming my time and resources over and above the actual product payment. It's not acceptable business practice to inconvenience customers and I hope that Dion Wired takes suitable measures to ensure that their online shopping experience is improved for customers as it is supposed to be quicker, easier and more convenient than going to a store. While I appreciate your communication and attempts to help me, Brad, this situation is most unfortunate and has not left me with a good impression of Dion Wired. Please escalate this mail to management as I feel it is something they need to address with haste for the consumers' sake.