Online who are you trying to kid

Pre-order your Galaxy S9+ they said, paid in full and Dionwired decides to do a website upgrade during what must be one of the busiest periods for them. What blows me away is at they dont inform clients of this upgrade or bother to move login credentials over to the new site, or order history. Clearly this must me an in house team of very junior software developers as this type of mess would not be tolerated in the open market. So I log a call and get old my order history will be updated in a day as I am sure meany clients called in with the same issue being unable to trace the progress of their orders. Guess what no order history 3 days later with excuses left right and centre. Pathetic customer service and even worse customer experience. If this was my business I would fire the entire team involved in the website upgrade.