1 reviews | Active since Feb 2017

30 Aug 2017, 08:04

Online store is a disaster

All i want to say is that their online store service experience is diabolical. If their customer care department would like to call me i can explain the experience i have had.

0
Replies (2)
Dion Wired
Dion Wired's reply30 Aug 2017, 08:37
Official

We acknowledge receipt of your complaint with reference ***6 and apologise for any inconvenience caused.

We referred the matter to Senior Management at the Online store who will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Dion Wired
Dion Wired's reply30 Aug 2017, 13:59
Official

Further to the above matter we wish to confirm that the delay was caused by the incorrect addressed filled in on the waybill.

We trust that the matter will be resolved soon.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,