Online store *****

DO NOT USE THE ONLINE STORE!!!

I purchased a TV online. The order was accepted & my account promptly debited. Waited 3-5 business days for delivery as promised.. & what a disappointment. No delivery, hours spent on the phone @ my expense & a week later, still no delivery.

Eventually I was informed of systems issues, which is no concern of mine, as payment was made & Dion Wired did not deliver to date. 2 weeks now...

I've escalated this to a very helpful call centre who may tell you exactly what you want to hear, but no real action comes from their customer service.

I was advised that a refund will be processed.. It's been two weeks now & guess what??? Still no credit received!!!

This is the result after a ton of communication, escalations to their support centre & the lot..

I'd definitely think twice before giving Dion Wired flmy business & referrals.