Online purchase - no delivery

<p> I Ordered a Defy tumble drier online on the 25th. Providing both my husband's cell and mine for when they delivered. By the way, my husband is home during the day and delievry should have been in order.</p> <p>I subsequently received no delivery and upon follow up a week later, I get told it was signed for POD by a Mr Laubscher...of no connection nor relevance to me nor my Husband, at completly the wrong address supp**** for.</p> <p>When I called the website call centre to follow up on my delivery, a rude and obnoxious "Lehana" assisted me, stating it is a common problem that items get delivered erroneously. She cannot tell me when I can expect delivery and she cannot give me a refernece for my call to follow up on.</p> <p> </p> <p>AWFUL AWFUL AWFUL service!!! I will never use this facility again.</p>