CM
Conrad M

1 reviews | Active since Jan 2016

29 May 2018, 08:47

Online purchase issues

Upset customer - Purchasing of item online. I was busy making a purchase online and went through to the payment screen, adding my credit card details and entering my authentication code. So image my surprise and anger when the website kicks me out saying that there is no stock of the item. This is the second time Dion Wired sends me through to the payment screen only to kick me out.

0
Replies (1)
Dion Wired
Dion Wired's reply29 May 2018, 09:37
Official

We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.

We referred the matter to Management at Online who will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,