BC
Brett C

1 reviews | Active since Dec 2017

05 Dec 2019, 11:35

Online Order Never Been Delivered

Literally the worst company to buy online goods. Every year I have a bad experience with them regarding the orders that I have placed. This year, I ordered an item the 30th, I received a notification that it has been delivered yesterday, when no parcel has been delivered at all?? No parcel has been delivered! Where is my parcel!? Such a terribly disorganized company. Never buy from them.

0
Replies (1)
Dion Wired
Dion Wired's reply05 Dec 2019, 17:09
Official
 Good day Brett,

We sincerely apologise for the experience.

Please call our customer service contact center and ask for Brad with reference  #321665 so we can escalate this matter.

Kind regards,

Mlindeli Ngcana
 Customer Service Contact Centre Tel: 0861 DW CARE (**********)www.dionwired.co.za